Salesforce and Jira are the most popular platforms used by organizations in today’s tech environment. In order to enhance the capabilities of these two platforms, businesses should consider integrating them.
Salesforce and Jira integration is useful for team productivity and collaboration. It helps engineering and customer support teams to sync their data in real-time and get a 360-degree view of customers. The integration enables these teams to avoid silos and make sure everyone has the most current and accurate information to use. This helps with better team productivity and CX.
Catch Amarveer Singh, Project Manager - Salesforce, Grazitti Interactive and Sushmita Mehta, Product Marketer - Salesforce, Grazitti Interactive, in the first episode of our podcast series, Conversations on Integrating Business-Critical Systems, as they discuss the need to integrate these two powerful platforms.
The need to integrate Salesforce and Jira
Different ways of integration
Why and how to integrate?
Advantages and disadvantages of custom integration
Amarveer is the Project Manager for Salesforce practices at Grazitti Interactive. From analyzing business requirements to managing projects and products, Amarveer has 6+ years of experience working in different technologies across industries. He has led many projects to success related to integrations, Atlassian Jira Products, Salesforce Service & Community Cloud, and more.
Sushmita oversees product marketing for Salesforce practices at Grazitti Interactive. She has 4+ years of experience in marketing and takes pride in building conversion strategies. Led by research and passion, she has successfully executed various marketing campaigns for Grazitti’s key Salesforce products.